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FAQs

What are Pre-Order items? TOP

Pre-Order items are items that are ordered and paid for BEFORE the item is in stock.  We usually do pre-orders a few months in advance of the ship date on seasonal items that are in high demand.  This insures that you will receive the item and will not have to chance missing out on it when it is added to the website. 

Do you combine shipping? TOP
Shipping is calculated band on the weight.

Do you offer monogramming? TOP

Yes, we do offer monogramming and appliques on our items for an additional cost. Please send us a message with your requests and we will send you a quote within 24 hours.

When will my item ship? TOP

We strive to have all orders mailed out by the next day; however, 1-3 days is a good estimate. 

Where can I track my package? TOP

You can track your package by following the link on our website that says "track". 

When will Pre-Order items be shipped? TOP

Pre-Order items are shipped out as soon as they are delivered to us.  There is an estimate date when you purchase them that is stated on the listings.  Sometimes these items can be delayed due to customs.  We try our best to give you an accurate estimate. 

TOP

How will my order be shipped? TOP
All items are shipped via USPS First class mail 2-5 days. If your item exceeds the weight limit for first class mail then we will ship it by USPS Priority mail 2-3 days.

I forgot to add something to my order. What do I do now? TOP
Unfortunately, we cannot change or add to an order once it is placed.

I put the wrong address on my order. What do I do now? TOP
We cannot change the address once you have placed an order. Please make sure that you enter the correct address when placing an order.

What do I do if I have a problem with my order? TOP
Contact us immediately.

Do you offer returns? TOP
No. Due to the nature of this business and the amount of seasonal items we sell, we do not offer returns.

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